If you have any further questions or need assistance, please feel free to reach out to our customer support team by email: hello@lovecannabis.com. We’re here to provide you with the best possible service and ensure your satisfaction with our premium seeds and services.
Frequently asked questions
Do you ship seeds worldwide?
Yes, we offer worldwide shipping. Wherever you are located, we strive to ensure that you can access our premium seeds.
What payment methods do you accept?
We accept card payments, making it convenient for you to purchase seeds using your credit or debit card. Additionally, we also accept cryptocurrency payments, allowing for a secure and anonymous transaction experience.
Which cryptocurrencies do you accept?
We currently accept Bitcoin (BTC), Ethereum (ETH) as forms of cryptocurrency payment. These widely recognized cryptocurrencies provide a safe and reliable payment option.
Is it safe to pay with cryptocurrency?
Yes, we prioritize the security of our customers’ transactions. Cryptocurrency payments offer advanced encryption and decentralized features, ensuring secure and confidential transactions.
How discreet is your packaging?
We understand the importance of discreet packaging. All orders are packaged in a discreet manner to protect your privacy. We use unmarked packages with no references to our company or the contents inside.
What will show on my card / bank statement?
At Love Cannabis we prioritize your privacy. To ensure discreet billing, a completely unrelated generic business name will appear on your statement. This name will be clearly disclosed on your order invoice, allowing you to easily recognize the payment while maintaining confidentiality. We understand the significance of your privacy and take every step to protect it throughout the purchasing process.
Are your seeds guaranteed to germinate?
While we take every measure to ensure the highest quality seeds, the germination process can depend on various factors beyond our control. However, if you encounter any issues with germination, please contact our customer support team, and we will be happy to assist you.
Do you offer discreet shipping to countries with strict regulations on cannabis?
Yes, we offer discreet shipping to countries with strict regulations on cannabis. However, we recommend familiarizing yourself with the specific laws and regulations of your country before placing an order to ensure compliance.
How long does shipping usually take?
Shipping times vary depending on your location and the selected shipping method. Generally, domestic orders within the same country may take 3-7 business days, while international orders can range from 7-21 business days. Please note that unforeseen circumstances such as customs procedures or public holidays may cause slight delays.
Do you provide tracking information for shipments?
Yes, we provide tracking information for all shipments. Once your order is processed and shipped, you will receive a tracking number via email directly from our courier. You can use this tracking number to monitor the progress of your shipment.
What is your return policy?
Due to the nature of our products, we cannot accept returns or exchanges on seeds. However, if you experience any issues with your order, such as damaged or incorrect items, please contact our customer support team, and we will work to resolve the matter promptly.